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To manage escalations from company sales channels and vendors. Liaising with internal support teams for solutions and sharing daily reports. Minimum Diploma/Degree with at least 1 year experience in service line. Computer Literacy β Basic Excel, Basic PowerPoint for reporting. Committed to the task / job assigned. Customer service skill for at least 1 year / fresh graduates can consider. Good in email writing, communication, ability in following -up until issue resolved and escalations.
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