Learning Centre Administration Manager

Job Description

• Handles registrations, payments, make-up classes and other queries from parents
• Responsible for driving sign-up rates for normal and holiday classes and keeping the attrition rate low
• Act as covering teacher in case teachers went on urgent leave or MC
• Plan teaching calendar and allocate schedule to each teacher
• Coordinate the distribution and collection of lesson plans and worksheets to teachers before and after classes
• Liaise with teachers on make-up classes, absentees and other logistical matters
• Manages student databases to track payment status, attendance, homework submission and updating of personal information
• Ad hoc duties such as distributing learning materials to students, classroom hygiene checks etc

Requirements

• Minimum Degree holder
• Able to understand and speak in Mandarin and English
• Minimum understanding of the enrichment industry
• At least 1 years of experience working at a tuition centre executing administration duties
• At least 1 year of experience in teaching Mathematics to students
• Outstanding communication skills with students, parents and teachers
• Proficient with Microsoft Office suite of applications
• Highly digital savvy
• Meticulous at work as will be often required to multitask and handle a high volume of queries
• Must be able to work on weekends and public holidays