HR & Site Coordinator

Overview of Position

• We are seeking an organized, energetic, and proactive HR & Site Coordinator to join our dynamic team. The HR & Site Coordinator will be responsible for managing and executing HR-related activities with a focus on campus administration, recruitment, talent management, and employee engagement initiatives. This position requires excellent communication skills, attention to detail, and the ability to foster relationships both on site and within the company.
  
  Essential Functions
  

• Collaborate with HR to assist with the recruitment process, including scheduling interviews,

• coordinating with candidates, and maintaining recruitment records.

• Provide administrative support to the HR team and office management as required.

• Support the on boarding process for new hires, preparing orientation materials and organizing workplace tours.

• Partnering Recruitment & Concierge to facilitate on-boarding processes for new hires, including orientation and training coordination

• Partnering APAC EX in planning and executing team-building activities, workshops, and wellness programs. 

• Support EX team to organize recognition programs to celebrate contractor achievements. 

• Help drive contractor satisfaction surveys and gather feedback. 

• Collaborate with campus leader & EX team to implement culture-enhancing activates 

• Assist with executing budget for employee-related programs and events. 

• Supporting campus in coordinating with vendors including IT vendor for procurement and delivery of IT equipment 

• Organize bookings for meetings rooms, training sessions, and events. 

• Assist in campus audits and compliance-related activities. 

• POC between IntouchCX and Common Ground/Building Management 

• Demonstrate a positive work ethic and commitment to achieve the best possible outcome

• Act as a role model and exemplify company’s 10 cultural values (Our 10 Things)

• Other tasks which may be assigned from time to time
  
  Critical Skills

• Strong organizational and administrative skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Proficiency in Microsoft Office Suite.

Experience in HR and/or office administration is a plus.

Educational/Work Experience Requirements

• Bachelor’s degree in Human Resources, Business Administration, College graduate or equivalent in a related field

• A combination of education and work experience is essential

• 6 months to 1 year of experience in the contact centre and/or customer service industry, will be an advantage