Executive, Management Services & Advocacy Unit - Kelantan

Job Responsibilities:

• Coordinate and execute effective scheduling of advocacy and corporate communication programmes and activities i.e KDB, PIK, MIV.

• Provide periodic reports and assessments of advocacy programmes organised.

• Promote and organise awareness on consumer rights (cyber wellness, CFM, forums and contents).

• Ensure the standards operating procedures (SOP) are well managed and complied for performance tracking.

• Coordinate centralised tasks including but not limited to KPI management, annual budget development and reports preparations (i.e. Annual Report).

• Plan, organise, coordinate and execute events and programmes effectively and efficiently at state level.

• Review and conduct appropriate analysis on the quality and performance of the events organised to achieve high quality standards.

• Prepare post-event report including guest feedback analysis, technical glitches and recommendations for improvement to ensure the success of the programmes and activities.

• Facilitate day to day office administrations including manage and utilise the state office budget in line with the SOP and guidelines.

• Facilitate relevant operational issues, opportunities, development plans and achievements within agreed formats and timeline.

Qualification & Work Experience

• Minimum Bachelor's Degree Professional Qualifications in any disciplines.

• Minimum 0-4 years work experience.

Technical Competencies/Skills

Policy Development

• Sound understanding of the regulatory framework under the CMA'98 and its subsidiary legislations.

• Good grasp of new developments that impact the communications and multimedia industry, from an economic, social, technical and consumer protection perspective.

Project Management

• Sound understanding of project management elements — including resources, risks management and problem.

• Diversify and flexibility to adapt and adopt changes and requirements of each project management levels.

• Attention details, effective supervision, sound reporting and writing capabilities, provide critiques for continuous improvement

Behavioral Competencies/Skills

Professionalism

• Able to plan and has good analytical skills.

• Conscientious and efficient in meeting commitments and observing deadlines.

• Achievement oriented.

• Tenacious and shows persistence when faced with difficult problems or challenges.

• Highly independent.

Communications

• Demonstrates sound opinions, express clear ideas and able to transfer knowledge, information to all related parties & Convey effective and clarity through writing and speaking.