Customer Service Representative - Convenient Public Transport

Become a Customer Service Representative on Our Team

Banking Sector | Full-Time Role | Comprehensive Training Provided

We're seeking a customer-centric individual to join our team as a Customer Service Representative. As a vital part of our customer service team, your key responsibilities will include:

• Managing a high volume of incoming calls (approximately 80 calls per day)
• Addressing customer inquiries and resolving complaints efficiently and professionally
• Promoting our latest campaigns and special offers to customers

What We Offer:

• Competitive base salary of up to RM 4,000 (based on experience)
• Attractive allowances, including:
  • Fixed Shift Allowance: RM 350
  • Quarterly KPI Incentives: RM 800 - RM 1,800
  • Claims for transport, meals, language skills, and overtime
• Comprehensive employee benefits, such as insurance and dental coverage

Who We're Looking For:

• Fresh graduates with a degree are encouraged to apply
• SPM and Diploma holders with call center experience are welcome
• Open to all races and genders
• Proficiency in Mandarin is a plus