1) Provide excellent support experience to customers via all relevant communication channels. 2) Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. 3) Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards. 4)Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
MATCHLINK SDN BHD
Matchlink is a premier provider of solutions for job seekers, recruiters and employers. We offer candidates and client companies’ personal service, confidentiality and the most ethical, professional standards in the... (More)
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