Customer Service cum Planner

• Plan and generate delivery schedules.

• Support the processing of customer orders and complaints.

• Manage Estimated Time of Delivery (ETD) by tracking updates and keeping customers informed of any changes in delivery dates or technical updates during production stage.

• Monitor and track all pending orders, as well as the pull-in and pull-out status, for each customer in the system.

• Follow up on customer request and coordinate with internal departments to ensure timely responses.

• Other roles and responsibility assign by company.

Job Requirements:

• Candidate must possess Bachelor's Degree in Business Administration or equivalent practical experience.

• Prioritization and planning skills.

• Highly motivated and independent.

• Experience in the manufacturing field.

• Good communication and sense of urgency.

• Able to network and work well under pressure.

• Applicants must be willing to work in Penang, Bayan Lepas.