Assistant Restaurant Manager

Job Responsibilities

• Assist in overseeing daily restaurant operations, ensuring efficient service and adherence to standard operating procedures (front and back of house).
• Lead and supervise service crew and kitchen staff during shifts, fostering a positive and productive work environment.
• Deliver excellent customer service; handle guest feedback and resolve complaints promptly and professionally.
• Support staff scheduling, training, and performance evaluations.
• Monitor stock levels and assist with inventory control and ordering of supplies.
• Prepare and submit monthly operational reports to management.
• Ensure compliance with all health and safety regulations.
• Uphold restaurant cleanliness and maintain high standards of food quality and presentation.

Qualifications

• Minimum of 3–4 years’ experience in the Food & Beverage industry.
• Fluent in English and Mandarin (both spoken and written) to communicate effectively with guests and team members.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Strong communication and interpersonal skills.
• Demonstrated leadership, initiative, and the ability to work in a team-oriented environment.

Benefits

• Annual leave and medical leave.
• EPF, SOCSO, and EIS contributions.
• Medical reimbursement.
• Annual staff dinner.
• Staff discounts.
• Annual bonus.